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Information

This page includes : Pricing, Ordering, Postage, Returns & Exchanges, Privacy, Donations and Special Requests.

PRICING

All pricing is in Australian dollars (AUD) and includes GST (10%).

ORDERING

mini whisk will keep you informed at every stage of your transaction. You will be contacted when your order is received and once again to let you know exactly when it has been despatched.

Payment is accepted by:

  • mini whisk on-line store

    Orders can be placed securely via our on-line store. * You DO NOT have to be a paypal member. You may simply use your credit card to make purchases. Paypal protects your data by using 128 bit SSL security or higher. A confirmation email will be sent to you.

  • Mail

    Payment is accepted via money order or cheque. Please mail us with the order and post cheque/money order to: PO Box 360, Gisborne VIC 3437

  • Direct bank deposit

    Please email us with your order and we will provide you with our bank details. Please contact us via email , orders

    Please note: payments via money order/cheque or direct deposit will need to be cleared first, before product is despatched.

  • Email

    Email your order to orders We will then get back to you to organise payment and postage.

    POSTAGE

    .. mini whisk prides itself on fast, efficient delivery of all products, either on the same day or the very next working day.

    And if you spend more than $150 with us, we will send your items FREE of charge! Also, customers in the Macedon Ranges region, receive FREE delivery (postage will be refunded after your transaction order has been placed, on the same day.)

    Australian orders

    mini whisk delivers Australia-wide using Australia Post regular Post. All orders are packed in crush-proof boxes for you to receive a gorgeous crush-proof gift.

    * A FLAT RATE of $10.00 applies (no matter how BIG or small the order) to all aprons and gifts/accessories.

    * A FLAT RATE of $10.00 applies to each children's gift hamper box posted.

    Orders will be posted as soon as funds are cleared.

    Although rare, from time to time there may be an unexpected or unavoidable delivery delay. Should this occur, you will always be notified immediately by our team.

    International orders

    mini whisk delivers internationally using Australia Post air mail. Estimated time of delivery is usually within 7 business days. See charges below, for parcels weighing up to 500grams. Should your parcel weigh more than 500grams, mini whisk will contact you to advise of additional postage charges.-

    Delivery cost to New Zealand

    - AUD$19.73

    Delivery cost to Asia/Pacific

    - AUD$21.64

    Delivery cost to USA/Canada

    - AUD$25.00

    Delivery cost to rest of the world (UK, Europe, etc)

    - AUD$33.00

    Should there be additional taxes imposed, mini whisk will let you now and the cost will be borne by the customer. Also, overweight or oversize gift hamper boxes posted may incur additional delivery costs. You will be notified in this instance and advised of additional postage charges.

    LOSS OR DAMAGE IN TRANSIT

    We cannot be held responsible for any deliveries not received via Australia Post. We do however recommend registered post insurance, for australia wide and international. Please let us know by email if you are wanting to take advantage of this service.

    Unfortunately we cannot be held accountable for items that are damaged.

    RETURNS/EXCHANGES

    Customer service and satisfaction is our priority

    Every item is inspected prior to despatching. In the rare occurrence your product is found to be defective or damaged, mini whisk will happily exchange your purchase (tags and packaging intact and item not worn/used or washed). Please let us know within 7 days.

    mini whisk does not refund or exchange due to change of mind.

    Should you receive an item unsuitable due to sizing etc. please contact us and we will happily replace the product to your satisfaction. Goods must have tags and packaging intact and item not worn/used or washed. Please note, the cost of postage will be borne by the customer.

    PRIVACY POLICY

    mini whisk does not disclose any information to any third party. We respect your privacy. Your information is only collected to provide the services you require.

    COPYRIGHT

    All contents of this Web Site are subject to copyright. All rights reserved. No portion of this Web Site may be reproduced in any form, or by any means, without prior written permission from miniwhisk. This includes extracting images from our website without asking for permission. Please do not replicate/re-create what you see on our site.

    DONATIONS

    mini whisk snippet! - mini whisk continues to support and donate products to kid's trivia nights, charities, functions etc : On Saturday 9th August, 08, Spotswood Post, News & Lotto, held a 'Very Special Kids' fundraiser night and raised $3513.00. Sutherland House Nursery school, Armadale held a major fundraising event on Sat 11th October, raising in excess of $3000.00 to put towards new equipment for the children. Fintona Girls School, Balwyn, held their 3rd annual Food and Wine Festival on Sunday 23rd November, 2008. Kids for life annual ball, Horden Pavilion Sydney to be held on 4 April 2009. cancelled for 2009. Donation of $300 to www.heartkids.org.au received from 'Take 5 magazine' re -miniwhisk story fee, issue 32, 29th July, 2009 Donation to Deanne Malone, Trivia Night 14Aug09 Altona. Hamper donation to A.Muscat fundraiser 2010, Sugar and Spice Market November 2012 donation of product for raffle inclusion raising money for SIDS.

    SPECIAL REQUESTS

    If you have a special request... would like something included in your hamper... simply a different apron colour...substitute a cotton apron in our gift hamper boxes for a waterproof one... please feel free to contact us to discuss your requirements. mini whisk is happy to help out!

Copyright © mini whisk, ABN 95 507 045 353. All rights reserved.